At Nekakagi Store, we strive to deliver your purchases quickly and securely. Below is our detailed shipping policy:

Shipping Destinations:

  • We ship worldwide, with primary dispatch from our Business Address in Vietnam and our US Warehouse.

Shipping Addresses:

  • Vietnam Warehouse: 39 Nguyen Kinh Chi, Duc Ninh, Dong Hoi, Quang Binh 47000, Vietnam.
  • US Warehouse: 420 6th St, Burlington, CO 80807, United States.

Processing Time:

  • Orders are processed within 1-2 working days.
  • Once your order is processed, a confirmation email with tracking information will be sent.

Delivery Time:
The time to receive your order includes both processing time and shipping time.

  • Processing Time: 1-2 working days.
  • Shipping Time:
    • In the US: 1-3 business days.
    • In Vietnam: 1-3 working days.

Shipping Costs:

  • In the US: $5.99 per order.
  • In Vietnam: $3.99 per order.

Customs, Duties, and Taxes:

  • Any applicable customs fees, duties, or taxes for international shipments are the responsibility of the buyer.

Lost or Damaged Packages:

  • If your package is lost or damaged during shipping, please reach out to us immediately for assistance.

For any further inquiries regarding shipping, feel free to contact us at [email protected]. We value your trust in Nekakagi Store!